terms and conditions

Effective Date: 2/23/25

Welcome to Forgotten Dreams. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site or making a purchase.

1. BUSINESS INFORMATION

Forgotten Dreams is operated by Forgotten Dreams Clothing Company, LLC, a Florida-based limited liability company registered with Sunbiz (Florida Division of Corporations), and complies with all applicable state and federal laws.

2. PRODUCT AVAILABILITY & DESCRIPTIONS

We strive to ensure that all product information, images, and descriptions are accurate and up to date. However, we do not guarantee that all items will be in stock or that colors displayed on your screen will exactly match the actual product.

3. PRICING & PAYMENT

All prices are listed in USD and are subject to change without notice. Payments are securely processed through our third-party payment provider. By placing an order, you authorize us to charge your payment method for the total amount, including any applicable sales tax (as required by Florida law).

4. SALES TAX

Sales tax will be applied to all orders shipped within Florida, in accordance with state regulations.

5. SHIPPING & PROCESSING

We offer domestic and international shipping. Orders are processed within 3–5 business days. Forgotten Dreams Clothing Company, LLC is not responsible for shipping delays, lost items, or damage caused by carriers. Customers are responsible for providing accurate shipping information.

6. RETURN & REFUND POLICY

We accept returns for sizing issues, damaged items, or incorrect orders. If you experience any of these issues, you must submit a Return Request Form within 14 days of receiving your order.

To be eligible for a return:

  • You must fill out the Return Request Form completely, including your order number, reason for return, and photos (if applicable).

  • The item must be unworn, unwashed, and in its original condition with tags attached.

Return shipping costs are the responsibility of the customer unless the item is incorrect or damaged.

Once your request is approved and the item is received and inspected, you will be issued a refund or store credit, depending on your preference.

Shipping fees are non-refundable unless the return is due to our error..

7. INTELLECTUAL PROPERTY

All content on this site, including designs, logos, text, images, and graphics, is the property of Forgotten Dreams Clothing Company, LLC or its licensors. Some graphics are created using Canva and are used under Canva’s license agreement. All intellectual property rights are protected by law.

8. LIMITATION OF LIABILITY

Forgotten Dreams Clothing Company, LLC is not liable for any indirect, incidental, or consequential damages related to your use of our website or products. All products are sold “as is,” without warranties unless expressly stated.

9. FLORIDA JURISDICTION

These Terms are governed by the laws of the State of Florida. By using this website, you agree that any legal disputes will be handled exclusively in the courts located in Hillsborough County, Florida.

10. CHANGES TO TERMS

We may update these Terms at any time without prior notice. Continued use of the site after changes are posted indicates your acceptance of the current version.

11. CONTACT US

If you have any questions about these Terms, please contact us at shopforgottendreams@outlook.com.