SHIPPING INFO

Processing Time:

  • Orders are processed within 3–5 business days.

  • During peak seasons or sales events, processing may take up to 7 additional business days.

  • Please note that we do not process or ship orders on weekends or holidays.

Shipping Options & Timeframes:

  • We offer a flat-rate shipping fee of $10 for orders under $75. Orders over $75 qualify for free shipping.

  • All orders are shipped via USPS.

  • Please allow 3–5 business days for processing before your order is shipped.

  • Delivery times depend on USPS and typically range from 2–7 business days after shipment.

Tracking Information:

  • Once your order ships, you will receive an email with tracking details.

  • If you experience shipping delays, please check your tracking number or contact the courier.

Return-to-Sender Policy:

  • If a package is returned to us due to an address error, we will issue a refund for the item. However, a $15 fee will be deducted for domestic returns and a $30 fee for international returns to cover shipping costs.

International Shipping:

  • We currently offer international shipping to the following countries:

    • Australia

    • Canada

    • France

    • Germany

    • Netherlands

    • United Kingdom

  • A flat $30 international shipping fee applies to all orders shipped outside the U.S. This fee includes handling, packaging, and tracked shipping.

  • Please allow 7–21 business days for delivery, depending on your location and customs processing times. Customers are responsible for any customs duties, taxes, or import fees required by their country.

  • If your country isn't listed and you're interested in placing an order, feel free to contact us at shopforgottendreams@outlook.com.

Important Notes:

  • We are not responsible for shipping delays caused by the carrier.

  • Original shipping costs are non-refundable.